Testimonials/FAQs
Testimonials
Trulie Willful did an absolutely amazing job
transforming my place!
They are an incredibly creative and hardworking team.
From concept to completion, Trulie Willful is truly money well-spent!
Thanks!!
M.D Vancouver BC
Trulie Willful saved me on several occasions. Im a new mum and I called on them to get my groceries. They had the shop done and delivered faster than I could have done it myself!
Thanks Trulie Willful!
Emma P – North Vancouver, BC
FAQs
Q: How do I place my order?
A: Just send us an email or call us!
Q: How much notice do you need ?
A: Depending on the service of course, we can usually tend to your request within one business day. Events require at least 2 weeks notice, but we are flexible.
Q: When do you require payment of your services?
A: Payment is due upon acceptance of contract or membership and or completion of service.
For larger events a deposit will be required.
Q: What forms of payment do you accept?
A: We will accept Master Card, Visa, American Express, through our paypal account online. Cheques and cash are also accepted
Q: What happens if I cancel a request.
A: If you cancel your request within 2 business days we will refund your money less a 10% cancellation fee.
Q: Can I share my membership with family and friends.
A: Yes you can share your membership with one other party, but payment must come from the primary membership holder.
